WI DNR's Cathy Stepp grafts biz language on public mission

Attention clean air and fresh water devotees customers - - also known as Wisconsin citizens and visiting humans:

As noted here often, right-wing Wisconsin GOP Gov. Scott Walker installed former developer and McDonald's food store manager Cathy Stepp
Wisconsin DNR Secretary Cathy Stepp proudly shows off her first deer, taken opening weekend last year. In the upcoming TV Special "Deer Hunt Wisconsin 2012, Stepp urges male hunters to take more girls and women hunting. "The secret's out," she says. "Hunting is a lot of fun, so don't keep it to yourselves." photo courtesy of Wisconsin DNR
and other senior managers from trade associations and businesses atop the Wisconsin Department of Natural Resources because they had the "chamber of commerce mentality" he wanted to control the former clean-air-fresh-water-healthy-wildlife/science-and-health-driven-public agency he had ticketed ideologically for privatization, downsizing and special-interest servicing.

These ending paragraphs in a recent news release Stepp issued in defense of her agency's latest reorganization shows how completely Stepp is using the language of business and the private sector to carry out Walker's directive.

You might as well be reading a section of a corporation's annual report that summarized for shareholders the performance of a troubled subsidiary that led to a cut in the dividend:
I can assure you that we at the DNR take our responsibility of protecting our natural resources very seriously and none of our alignment plans will change that. In fact, this initiative, based on private sector best business practices, will allow us to focus even more on that responsibility.
Like any healthy organization striving to remain relevant and responsive to its customers, we spent more than a year evaluating our assets, liabilities and available human and financial resources. Many of the ideas being rolled out now came from veteran staff members who have expressed frustration with having to spend valuable time on work that doesn't match their field of expertise or their passion for wildlife, conservation or the environment.
We are a customer service agency that also regulates our customers. That's a unique challenge. Our customers include everyone who lives, works, plays or makes anything here. They all expect clean air and water, robust wildlife, world-class trout streams and first-class parks and forests. All of our customers, taxpaying citizens, license and permit holders and visitors also deserve the best possible return on their investment that we can provide. This alignment plan sets us on the path to accomplish that.
On the other hand, there was this, among other findings: 

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